Frequently Asked Questions


What Shipping Methods Are Available?

All information regarding shipping methods and times are available here.

How Long Will it Take To Get My Package?

Approximate delivery time is available at the cart and payment pages after adding products to your shopping basket.

How Do I Track My Order?

Most shipping methods provides a tracking number. You will receive an email with a tracking number once your order is shipped but. Sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

You can track your order by entering your order ID in the “Track your order” page here.

How Do I Place an Order?

Placing an order is easy on our user friendly site. You just have to click on the product you want to buy, and read all the information about it to make sure you get what you needed.
Make sure to choose all the required specifications like colors, types and bundles in order for the “add to cart” button to be enabled.
After that you need to press on the bag icon to complete your purchasing process.

How to Contact if I Have Any Queries?

Please send us an email on our contact us page here.

Do I Need an Account to Place an Order?

You can purchase products on ElectroAus store hassle free without the need to create an account. However we make some offers and discounts for our registered customers on a regular basis.